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A unique graphical dashboard, developed by Xerox, that provides actionable insight for any brand of devices

Used by leading enterprises around the world to:



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Identify the high-volume departments, which could benefit from digital workflow solutions.

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Find Quick Wins: Identify jobs that could be sent to more capable devices or facilities and eliminate inappropriate use of colour or formatting.

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Fairly allocate print/MPS costs across users, departments and cost centres - with high accuracy.

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Ensure devices are not being under or over utilised by different parts of the business.

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Identify regular peak periods, to enable pre-emptive service and supply or change devices to meet volume spikes.



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User Analytics Software unlocks the data hidden away within all major Print Management Systems

  • Turn user data into meaningful management information
  • Easy-to-use search function, intuitive user interface underpinned by associative data relationships
  • Delivers instant answers to your print-related queries, from the largest data sets
  • Spend more time analyzing and acting on the insight
  • Benchmark-identified problem descriptions of similar devices in your fleet, to check for broader issues
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Devices don't produce documents, users do


  • Find how, what and when people are printing and the operations or processes that create volume
  • Easy identification of all devices within a specified business area, feedback on performance and a historical account of usage and associated costs
  • Full control over who can access data – create group, role-based and individual user policies relating to specific documents
  • Ability to drill down into details with a simple drag and drop

Common Workflows where User Analytics help to quantify savings

User Analytics doesn’t just identify issues, but can also help quantify how much time and money you would save with a digital alternative.


credit_card Accounts Payable – Automate the scanning, matching & paying of Invoices
people Human Resources – Replace paper with e-forms, Application to Separation
mail Mailroom – Sort & distribute all inbound physical & electronic documents
assignment Contracts – Never miss a support contract renewal date again
archive Archiving – Fully index all historic documents in a single repository
delete_sweep Retention – Delete confidential data automatically after set periods of time

If required, Xenith can help to fix point-to-point problems with a quick and easy cloud based workflow software that integrates with your existing system.



Get User Analytics For Free

Get a 3 month trial at no cost and let us help you identify quick wins as well as longer term opportunities to save time & money in that period.

Even if you decide not to continue with the software after the trial, you will already have gained an invaluable insight into your print, copy and scan infrastructure and usage.

Start a trial




What You'll Get


check Initial meeting to introduce ourselves and familiarise you with the solution
check Installation and setup
check Access to your live print data and complete visibility of your fleet
check Personal training
check 3 detailed reviews identifying quick wins by using the software
check A final report crafted by our experts




Why Xenith

Xenith has been a pioneer and industry leader in advanced managed print services winning MPS Partner-of-the-Year from Xerox seven years running (in fact ever since the award was first created).

In a recent IDC survey, over 50% of businesses said that within the next 24 to 36 months, they will use employee user analytics to achieve cost savings as their primary document analytics goal.

To support those efforts, Xerox User Analytics Service unlocks the data hidden away within all major Print Management Systems, turning that data into meaningful management information to drive actionable insights. It's a simple, user-friendly, intuitive application. And it's really fast. Saving weeks of creating flat reports, enabling you to spend more time analyzing and acting upon the insight. We know devices don't produce documents, users do. And User Analytics quickly identifies "how", "what" and "when" people are printing, which applications are driving the volume and the associated costs.


"Xenith helped us get analytics and data out of our fleet, as opposed to just guessing by looking at meters - we actually had metrics that appear on one screen as opposed to me sitting there for weeks and weeks with spreadsheets."

Dan Jones, Print Manager, Hachette Publishing Group




Start a Free Trial
*The Complete User Analytics trial/program is designed for companies with 200-5000 employees. If your company does not meet this optimum criteria, we may may not be able to offer you the Free Trial.

Xenith Document Systems Limited and its management team, reserves the right to withdraw the service at any time and cannot not be held liable for any loss of service/access as a result.